Frequently Asked Questions

Find answers to common questions below

Orders are typically processed within 2–3 business days and delivered within 4–8 business days across most locations in India. Delivery times may vary based on your location and courier availability.
Returns & Exchanges We accept returns and exchanges for items that arrive damaged, defective, misprinted, or incorrect. Because each item is made to order, we do not accept returns or exchanges for: Change of mind Incorrect size selected by the customer Personal preference If you receive a damaged or incorrect item, please contact us within 7 days of delivery with: Your order number Photos of the item A brief description of the issue Once verified, we'll arrange a replacement or refund at no additional cost. Refunds Approved refunds will be processed to the original payment method. Processing times may vary depending on your payment provider. Need help? Contact us at: support@umbralmist.com
Once your order ships, you'll receive a confirmation email with a tracking link. Click the link to see real-time updates on your delivery status. You can also log into your account on our store and view your order status anytime under Order History.
Every product page includes a detailed size chart. Our oversized pieces are designed with a relaxed fit, so we recommend ordering your usual size for the intended look. For a more regular fit, consider sizing down. If you're between sizes, refer to the size chart or contact us for assistance.
Currently, we only ship within India. We're working on expanding our reach and hope to offer international shipping in the future. Orders can be delivered to most locations across the country. Please check your pincode at checkout for availability. To stay updated on new shipping locations and product launches, subscribe to our newsletter or follow us on social media.
We currently offer free shipping on all orders across India, so you'll never see any additional shipping charges at checkout.
Yes! We offer free shipping on all orders across India. No hidden fees, no minimum order value just simple and transparent shipping.
While most orders arrive within the estimated delivery timeframe, delays can occasionally occur due to weather, courier issues, or high shipping volumes. If your order appears delayed, please check the tracking information first. If you need further assistance, contact our support team and we'll help investigate the issue.
Please double-check your shipping address before placing an order. If you notice a mistake, contact us as soon as possible at support@umbralmist.com. We can update the address if your order has not yet been processed or shipped. Once an order has been dispatched, we may not be able to make changes.
We accept returns for items that arrive damaged, defective, or incorrect. To request a return, please contact us within 7 days of receiving your order and provide photos of the issue along with your order number. As all items are made to order, we do not accept returns for change of mind or incorrect size selections made by the customer.
If you receive a damaged, defective, or incorrect item, we'll gladly arrange a replacement at no additional cost. Simply contact our support team within 7 days of delivery with your order details and photos of the issue. Once your request is reviewed and approved, we'll guide you through the exchange process.
The following items are not eligible for returns or refunds: • Products ordered in the wrong size • Change-of-mind purchases • Items damaged due to improper use or care • Products returned without prior approval Please review the size chart carefully before placing your order.
Once your refund request has been approved, the refund will be processed to your original payment method. Depending on your bank or payment provider, it may take 5–10 business days for the funds to appear in your account.
Each product includes a detailed size chart with measurements. For the intended oversized fit, we recommend ordering your usual size. If you prefer a more regular fit, consider sizing down. When in doubt, compare the size chart measurements with a T-shirt you already own for the most accurate fit.
Our oversized tees are designed with a relaxed fit. We recommend ordering your usual size for the intended oversized look. For a more regular fit, consider sizing down
We use premium-quality fabrics selected for comfort, durability, and everyday wear. Material composition may vary by product and is listed on each product page.
To keep your garments looking their best • Wash inside out in cold water • Use mild detergent • Do not bleach • Tumble dry low or air dry • Do not iron directly on printed designs Following these care instructions will help preserve the fabric and print quality.
Nihra draws inspiration from mystery, mythology, and the idea that individuality shines brightest outside the ordinary. Our designs are created for those who embrace their own path and style.
We focus on quality, comfort, and timeless designs that make a statement without trying too hard. Every piece is created with attention to detail, premium materials, and a commitment to delivering a great wearing experience.
Yes. Some collections and designs may be released in limited quantities and may not be restocked once sold out. We recommend subscribing to our newsletter and following us on social media to stay informed about upcoming drops.
You can subscribe to our newsletter and follow us on our social media channels for announcements about new releases, exclusive offers, and limited edition collections.